Emergency Help


Nearly all the creatures admitted to the centre will be in some degree of pain, stress or trauma, many suffering from serious injuries. The vast majority of these will have been caused deliberately or otherwise by the human race.

Shooting, snaring, road traffic accidents, poisoning, strimmers, open drains and acts of deliberate cruelty all cause injuries that we see regularly.

We believe we have a duty of responsibility, not only to alleviate the suffering of such creatures but to do our utmost to ensure  they have every possible chance of a return to the wild where they belong.

We are the only Wildlife Rescue centre in Shropshire and each year we admit approximately 3,500 wildlife casualties. On admission, every patient receives immediate First Aid treatment in the form of pain relief, treatment for shock, fluid therapy, warmth and antibiotic cover, etc as appropriate.

Some of the wildlife casualties may need surgery or other veterinary intervention. Where this is needed, we are very fortunate to have the professional support and backing of the Severn Edge Veterinary Group, Much Wenlock and, in particular, of Chris Woodroff, who has treated our wildlife since 1996. The expertise and commitment of the vets we work with results in a high standard of care for the wildlife we rehabilitate of which we are very proud.

How you can help a Wildlife Casualty

Firstly, always have our phone number to hand – 01952 728070.

If you do happen to come across an obviously unwell bird or animal, before you do anything, always consider your own personal safety. Is it safe to stop your car? Is it safe to get out? Is the casualty one you can safely pick up without endangering yourself or others, bearing in mind that some wild animals, even in pain and terror, can still be dangerous?

If you don’t feel you can pick it up, you could try dropping a blanket over it (including its head). This will often calm it, as well as providing a bit of warmth, which is essential for creatures in shock.

If you feel you can do more and pick it up, ideally lightly wrap it in a towel, coat or blanket before putting it in a box. This will keep its wing/legs in and help stop it injuring itself further, as well as providing warmth.

Once contained, ring us on 01952 728070 or take it to a vet.

Do not be tempted to ‘do it yourself‘. All wild creatures have specialist needs – all the more so if they are injured and suffering.

  • If you take the animal home, please keep it in a WARM, DARK AND QUIET PLACE. OFFER ONLY WATER, no other fluids, and contact us immediately on 01952 728070.
  • The Badger Trust have a dedicated telephone line for badger advice, persecution or general information. This is a 24 hour number – 07850 604585.

Baby Animals

If you are out in the countryside and come across a baby animal:

  • DO NOT RUSH TO PICK IT UP. Many animals will leave their babies alone for several hours in the day. If it does not appear to be injured, then please leave the baby alone if it is safe to do so, and also leave the area for at least up to two hours. Please return later to check that the baby is still not in the same place or in distress.
  • If you find that after a period of 2 hours or more the baby is still in the same place then it is best to alert a wildlife rescue centre near to where you live or phone us on 01952 728070 for advice.
  • Fawns (baby deer) and leverets (baby hares) will often be left on their own all day. If you have found one of these please ring us BEFORE picking it up, unless it is obviously injured in which case it needs urgent help.

Please click here for information on what to do if you find an injured or baby bird.

If you’re at all unsure whether to intervene, contact your local wildlife rescue centre.